Peace of Mind

For your peace of mind and full financial protection, PureBikeTours are in partnership with one of the best and longest established Travel Industry Insurance Experts in the business: Towergate Underwriting Group.

Travel with Peace of Mind

Financial Protection

We feel one of the most essential elements of booking your once-in-a-lifetime motorcycle adventure is that you book with confidence. Therefore, it is our responsibility to make sure we provide you 100% financial protection for your money. When you book with a tour operator based in the UK or EU, they are legally bound to provide you full financial protection. Companies operating outside the UK/EU will not give you the same guarantee.

Pure Bike Tours is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Pure Bike Tours are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Pure Bike Tours. This insurance has been arranged by Towergate Chapman Stevens through Zurich Insurance PLC.

Claims – In the unlikely event of Insolvency, you must Inform Towergate Chapman Stevens immediately on +44 (0) 1932 334140 or by email at tcs@towergate.co.uk. Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.

Consumer Rights

Before booking your motorcycle tour, as a consumer, you have the right to ask “How safe is my money”? Be especially aware, when financial protection phrases are designed to mislead. Be curious when you see: all monies will be kept in trust or payments paid in advance are meant to be held in special trust account. Ask details of the trust or the special trust account company?

Don’t let your dream motorcycle adventure – stay a dream. You owe it to yourself to be inquisitive. After all, it is your money…